Remote Support & Extended Support

  • During virtual learning, staff and students can call in by phone to speak to a technician for any district-related technology issue, and the IT Support Ticket System will continue to provide support as well. The Data Center is available to handle OnCourse and OnCourse Connect related issues via phone support.

    Please note that the Technology Department can only respond to issues pertaining to New Brunswick Public Schools issued equipment such as student and staff Chromebooks, staff laptops, NBPS account logins, and district approved applications

    Technology Telephone Support Number & Call Menu 

    Dial into tech number: (732) 745-5300, ext. 5555

    • Press 1 for Technical Assistance in English 

    • Press 2 for Technical Assistance in Spanish 

    • Press 3 for the Data Center and OnCourse Issues 

    • Press 4 for Technology Department Secretary 

     

    Technology Support Hours 

    • Technicians will be available Monday through Friday between the hours of 8:00 am - 4:00 pm.

    • We encourage users to submit a ticket detailing the problem/request to the IT Support Ticket System.

     

    For WIFI and Internet Connectivity Related Issues



District Re-entry Plan

  • Parent Surveys
  • Technology Support
  • Meal Distribution Plan
  • Student Registration
  • Detailed Re-entry Plan

District Device Depot (Updated 10/10/20)