Device Depot Notice

  • Dear Parents, Guardians, and Students, 

    The last day of NBPS Device Depot will be Friday, March 19th.  Starting on Monday, March 22nd students that require assistance with their devices are to go to their school during regular school hours.  Staff will be onsite to provide assistance or exchange devices.  Prior to coming to schools for assistance, NBPS is requesting that the Student Technology AUA be completed.

    Thank you,
    NBPS Technology Department
    Comments (-1)

Remote Support & Extended Support

  • During virtual learning, staff and students can call in by phone to speak to a technician for any district-related technology issue, and the IT Support Ticket System will continue to provide support as well. The Data Center is available to handle OnCourse and OnCourse Connect related issues via phone support.

    Please note that the Technology Department can only respond to issues pertaining to New Brunswick Public Schools issued equipment such as student and staff Chromebooks, staff laptops, NBPS account logins, and district approved applications

    Technology Telephone Support Number & Call Menu 

    Dial into tech number: (732) 745-5300, ext. 5555

    • Press 1 for Technology Department Secretary

    • Press 2 for Technical Assistance in English

    • Press 3 for Technical Assistance in Spanish


    Technology Support Hours 

    • Technicians will be available Monday through Friday between the hours of 8:00 am - 4:00 pm.

    • We encourage users to submit a ticket detailing the problem/request to the IT Support Ticket System.


    For WIFI and Internet Connectivity Related Issues

District Safe Return Plan

  • Detailed Safe Return Plan
  • Student Re-entry Protocols
  • Emergency Virtual Instruction Plan
  • COVID-19 Data Dashboard
  • Student Registration
  • Technology Support

District Device Depot (Updated 03/18/21)